Dealer FAQs


As a Dealer, how do I 'sign-up Retailers?

To sign-up Retailers, use the following SMS command or click here to refer to SMS FAQs.


LX iREG DealerID/PIK/Cellphone#/Telco Code/Full name/Birthdate/Address


Ex. LX iREG 5412345678/123456/09199876541/smart/Jose R.
Potenciano/08-07-1973/Cuatro de Julio, Galas, Quezon City


Note: iREG command is not available to Fast Track Package (FTP) Dealers.




What is GRO?
GRO stands for Guaranteed Retail Override. GROs are commissions credited to your account as load wallet each time your Retailers sell loads. However, crediting of GRO is subject to certain qualification requirements.




Are there requirements to earn my GRO?
Dealers are required to replenish a minimum of One Thousand (1,000) LoadWallet credits every calendar month to earn the GRO.




What happens to my GRO if I fail to meet the requirements?
Should a Dealer fails to comply with the monthly requirement, the Dealer account shall temporarily stop earning GRO until the requirement is made within that month. If the Dealer still fails to meet the requirement up to the next calendar month, all GRO which was temporarily withheld shall be permanently forfeited.

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